--- title: About Us type: page author: The Diamond Box published: 2025-06-26 updated: 2026-04-03 url: "https://mitchellsjewellers.co.uk/about-us" --- # About Us ### Established 2011 We are a family run Jewellers with an onsite Goldsmith, so as well as offering the finest jewellery for sale we also proudly offer a bespoke service enabling us to make, repair and design your dream jewellery. Visit the showroom in Maldon to view our selection of bridal and varied fine jewellery which has been designed and crafted in our onsite workshop, or choose from our huge selection of pre made Jewellery. Using both traditional and modern techniques, our team combine almost 100 years’ worth of experience to create each piece of fine jewellery on display in our showroom and on our website. Further to this feel free to view our fine selection of new and pre owned prestige watches. Mitchells Jewellers are proud to offer the following services ### Repair We have an in-house Goldsmith with over 45 years of experience so by combining traditional methods and new technology we've got you covered. ### Diamond/Stone Setting and Supply Whether you've lost a stone from a ring or fancy a change, we can supply and set most stones.    ### Jewellery Cleaning Put a new lease of life into your Jewellery with a quick spruce up, or remove scratches and scuffs with a restoration polish. ### Rhodium & Polishing (Dipping) Did you know White Gold isn't actually white ! After a while your beautiful Jewellery may start to fade a little. If that's the case drop it in and we'll re-Rhodium Plate it for you (known as dipping). It will look like the day you bought it. ### Insurance/Probate Valuations Losing a loved one is never easy and difficult administration shouldn't add to the heartache. We make our probate valuations as painless and hassle free as possible so it's one less thing for you to worry about. Our insurance valuations are also quick and hassle free.   ### Prestige Watch Buying & Selling We buy and sell authentic Prestige Watches and own one of the UK's biggest online trade groups so if we don't have it in store we can probably source it for you.   ### Watch Repairs Batteries, Resealing and pressure testing are all done in-house by our trained staff. Servicing and repairs are carried out by a team of experienced Ex Rolex Engineers.   ### Watch Polishing We offer a selection of different types of polish and can offer both brushed and polished finishes. Whether its a spruce up or an in depth scratch removal we've got you covered.   ### Bracelet Repinning/ Watch Strap Stiffening After years of use, your Rolex may start to show signs of sag in the bracelet/strap. If this is the case we offer a Re-pinning service to alleviate this.   ### Buyback We Offer a Buyback service on most types of Jewellery items enabling you to raise money against the item with the chance of buying it back. ### Sell your Jewellery Pop in and sell your Jewellery and scrap Jewellery. We can either pay instantly with cash, or offer a same day transfer. Even if it's broken!   ### Design your own Jewellery Do you have a photo of your dream Jewellery or just an idea in your head ? Pop in and we'll discuss how we can make it come to life.   --- Established 2011 We are a family run Jewellers with an onsite Goldsmith, so as well as offering the finest jewellery for sale we also proudly offer a bespoke service enabling us to make, repair and design your dream jewellery. Visit the showroom in Maldon to view our selection of bridal and varied fine jewellery which has been designed and crafted in our onsite workshop, or choose from our huge selection of pre made Jewellery. Using both traditional and modern techniques, our team combine almost 100 years’ worth of experience to create each piece of fine jewellery on display in our showroom and on our website. Further to this feel free to view our fine selection of new and pre owned prestige watches. Mitchells Jewellers are proud to offer the following services Repair We have an in-house Goldsmith with over 45 years of experience so by combining traditional methods and new technology we've got you covered. Diamond/Stone Setting and Supply Whether you've lost a stone from a ring or fancy a change, we can supply and set most stones.    Jewellery Cleaning Put a new lease of life into your Jewellery with a quick spruce up, or remove scratches and scuffs with a restoration polish. Rhodium & Polishing (Dipping) Did you know White Gold isn't actually white ! After a while your beautiful Jewellery may start to fade a little. If that's the case drop it in and we'll re-Rhodium Plate it for you (known as dipping). It will look like the day you bought it. Insurance/Probate Valuations Losing a loved one is never easy and difficult administration shouldn't add to the heartache. We make our probate valuations as painless and hassle free as possible so it's one less thing for you to worry about. Our insurance valuations are also quick and hassle free.   Prestige Watch Buying & Selling We buy and sell authentic Prestige Watches and own one of the UK's biggest online trade groups so if we don't have it in store we can probably source it for you.   Watch Repairs Batteries, Resealing and pressure testing are all done in-house by our trained staff. Servicing and repairs are carried out by a team of experienced Ex Rolex Engineers.   Watch Polishing We offer a selection of different types of polish and can offer both brushed and polished finishes. Whether its a spruce up or an in depth scratch removal we've got you covered.   Bracelet Repinning/ Watch Strap Stiffening After years of use, your Rolex may start to show signs of sag in the bracelet/strap. If this is the case we offer a Re-pinning service to alleviate this.   Buyback We Offer a Buyback service on most types of Jewellery items enabling you to raise money against the item with the chance of buying it back. Sell your Jewellery Pop in and sell your Jewellery and scrap Jewellery. We can either pay instantly with cash, or offer a same day transfer. Even if it's broken!   Design your own Jewellery Do you have a photo of your dream Jewellery or just an idea in your head ? Pop in and we'll discuss how we can make it come to life.   --- ## About The Diamond Box The Diamond Box is North London's distinguished destination for luxury watches and gold jewellery since 1997. Our expert team provides trusted advice on all aspects of luxury timepieces and fine jewellery. **Contact Us:** - Address: 114 Ballards Lane, N3 2DN, London - Phone: 020 8838 3655 - Website: https://thediamondbox.co.uk